Services

We offer comprehensive IT services designed specifically for rural health care organizations. From Critical Access Hospitals to Rural Emergency Hospitals, community clinics to long-term care facilities, we understand that rural providers need enterprise capabilities without enterprise complexity or costs.

Our services are listed below, but every rural health care organization has unique challenges. Contact us to discuss your specific needs. If we can't help you directly, we'll connect you with someone who can. That's the rural health care way, and it's our way too.

Environment Design

Environment Design challenges are universal for rural health care organizations. Your IT person (often the only one for miles) shouldn't have to navigate vendor pressure or guess what infrastructure makes sense for a Critical Access Hospital or Rural Emergency Hospital. Our engineers bring decades of experience designing environments specifically for rural health care, built on enterprise principles like high availability and no single point of failure, while understanding your unique constraints: limited physical space, power issues, cooling challenges, and the critical need for remote management.

We've developed proven approaches to infrastructure design that ensure rural health care organizations get the reliability they need. From redundant server configurations to domain architecture with built-in failover capabilities, we design systems that stay running when rural providers can't afford downtime. Our team can evaluate your current situation and discuss the most practical path forward for achieving high availability within rural budgets. Services we provide expertise in include:

  • Network Design
  • Network Implementation
  • Network Drop Planning
  • Firewall Implementation
  • Firewall Management
  • Wireless Networking
  • Server Environments
  • Active Directory Design
  • DHCP
  • DNS
  • Data Center Design
  • Site-to-Site VPN
  • Remote Access VPN
  • Software Licensing
  • Environment Migrations
  • Office 365
  • Microsoft Azure

Systems Management

Managing dozens or hundreds of systems consumes most of the IT time in rural health care organizations. From installing software, reloading workstations, locking down endpoints, maintaining anti-virus, ensuring encryption compliance, to keeping systems patched with both Microsoft and third-party updates (the one everyone forgets!), these tasks multiply across every workstation and server. When your Critical Access Hospital, Rural Emergency Hospital, or connected clinic and long-term care facility has one IT person managing 100+ devices, manual approaches simply don't work.

Backups add another layer of complexity, with countless solutions at different price points, most designed for organizations with dedicated backup administrators you don't have. The good news: these tasks can be automated using enterprise methodologies adapted for rural health care realities. Our engineers bring years of experience with systems management platforms that centralize control, automate routine tasks, and ensure your systems stay secure, compliant, and current without consuming your limited IT resources.

  • Microsoft Endpoint Configuration Manager (SCCM/ConfigMgr)
  • Microsoft Endpoint Manager (Intune)
  • Workstation Policy (Intune/Group Policy)
  • Server Backups
  • System Backups
  • Data Backups
  • Software Update Management
  • Application Packaging
  • Software Deployment
  • Operating System Deployment
  • Application Upgrades
  • Maintenance Task Automation
  • Operating System Upgrades
  • SQL Server Upgrades
  • PowerShell
  • Office 365 or Microsoft 365
  • Microsoft Azure
  • Microsoft Intune
  • Email Encryption
  • Mobile Device Management
  • Penetration Testing (Vulnerability Scanning)
  • Network and Server Monitoring

Clinical Systems

Health Information Data is at the core of what makes rural health care IT uniquely challenging. Rural providers often work with a patchwork of systems, some decades old, others cloud-based, all needing to share critical patient data. Our team has decades of experience working with health information data in rural settings, from modern platforms to legacy systems that Critical Access Hospitals and Rural Emergency Hospitals still depend on.

Whether you're implementing a new EMR and need to migrate data from your old system, connecting your clinic's EMR to the hospital's lab system, or trying to make your pharmacy system talk to everything else, we understand the complexities. Rural health care organizations rarely have the luxury of starting fresh, so we specialize in making disparate systems work together. Some examples of what our team engages on:

  • HL7 Data
  • EMR Migrations
  • Interfaces
  • Ensemble
  • Mirth Connect
  • Intersystems Ensemble
  • Rhapsody
  • Epic
  • Cerner
  • Azure Data Factory

Web Hosting and Website Management

Many rural health care organizations don't have a web professional on staff and pay tens of thousands of dollars for custom websites they struggle to maintain. We've solved this problem with a better approach for Critical Access Hospitals, Rural Emergency Hospitals, community clinics, and long-term care facilities.

We offer a pre-built website platform designed specifically for rural health care organizations. You choose from three professional themes and your color scheme, we add your logo and branding, then work with you to populate all your content: facility information, provider profiles, service lines, leadership team, and any additional locations like your clinic or long-term care facility. You get a professional website you can edit and maintain yourself, without any coding knowledge, for a fraction of the $10,000+ cost of custom development.

Need something truly custom? We can build from scratch too. But most rural providers find our pre-built solution gives them everything they need while preserving precious budget for patient care or other IT projects. Some examples of our web offerings: